elite property settlements

independent real estate settlement agency

unit 4, 454 scarborough beach road, osborne park, wa 6017

entrance off sundercombe street

po box 1524, osborne park, wa 6916

info@eliteps.net.au tel : 08 9201 1855 Fax : 08 9201 1455

Staff Profiles

PRINCIPAL/LICENSEE

Zhanna TAPANKOVA (Dip.Fin. Conveyancing)

Born in Bulgaria, Zhanna migrated to Western Australia in 2001 with her 11 and 14 year old daughters.They are now proud Australians….with an accent!! Having almost completed her Law Degree in Bulgaria, Zhanna chose to enter the field of Conveyancing as an Outside Clerk/PA and quickly set about completing her Diploma in Finance (Conveyancing).Following years of working for other prominent Agencies, in November 2007, she completed her studies and satisfied the Settlement Agency Supervisory Board requirements to be granted a Settlements Agents License.In January 2008 she made a courageous decision (the beginning of the GFC) to start her own business.At first establishing and growing the business on her own and then in late 2009 convincing her eldest daughter Viktoriya to follow in her footsteps and later in 2010 her other daughter Gabriela to join the business.Zhanna is committed to training her daughters and any future employees to adopt an attitude that leads to the pursuit of excellence in their day to day business interactions.She leads by example, sets the standards high and they are expected to deliver!!

SENIOR CONVEYANCER:

Viktoriya (Viki) POPOVA (Diploma of Conveyancing)

Viki is a "chip off the old block"! She is intelligent, ambitious and keen to impress her clients, referrals and not least of all "the boss" her mother.For a relatively young person, she displays the attributes of a mature and highly responsible adult, who has taken the demands and complexities of conveyancing in her stride.Viki has fast tracked herself into the role of Conveyancer, having completed her Diploma in Finance (Conveyancing) & currently in the process of applying to hold a License. She has a great temperament and appetite for work, working with huge volumes of contracts on a daily basis and is still able to keep her stress and emotional levels under control!! Her work ethic is unquestionable with the main goal always being to ensure total customer satisfaction.

PERSONAL ASSISTANT:

Gabriela (Gabi) POPOVA

Gabi is the youngest member of the team and is a qualified Hairdresser and currently studying towards completion of a Certificate IV in Finance (Conveyancing). She was never convinced that hairdressing was her passion and as the business grew her mother enticed her to take on the support role as an unpaid trainee,during her annual leave break.On her first day, she was welcomed to the business with 25 settlements to complete, with some assistance of course! Since then Gabi has not looked back and now takes ownership of the onerous task of providing PA support to both Conveyancers and doing the running around as Outside Clerk attending to settlements in the city.The demands on her time are great, but she to, as her mother and sister, applies herself diligently and for as long as it takes to get all the work done each day.There is no such thing in this business as "standard hours".Gabi compliments the team, rounding off a perfectly balanced and structured business.

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